About Precision Communications Management Agency

Connecting People. Collaborating for Solutions.
Communicating with Purpose.

Our Core Principles and Values

We strive to embody equity, inclusivity, accessibility, and transparency in all of our work with community engagement.

This strengthens the effectiveness of the engagement process and supports decision-making that reflects representative community feedback. These values are central to all of our work, regardless of project size or location.

Ensuring Equity in All Engagement

We are committed to providing equitable opportunities for engagement to all members of the community. We utilize a range of tools and strategies to ensure that equitable engagement is both achievable and sustainable in every project.

Our approach to equity includes providing equal access to information, resources for participation, and meaningful opportunities for engagement. We believe that the best decisions are made when the broadest range of voices is heard; therefore, equity is a core value embedded in all of our engagement work.

Inclusivity for All Voices

Inclusivity goes hand in hand with equity in public engagement. It is essential to ensure that all individuals have access to the knowledge and resources needed to participate, while also ensuring everyone feels included in decision-making conversations.

Some individuals may be less likely to engage in community projects if they do not feel they belong at the table. It is essential to foster a culture of belonging by inviting all to participate and ensuring they feel welcome and heard when they do.

Clear, Open, and Transparent Communication

Open and transparent communication with the public builds trust between communities and agencies. As the community participates in decision-making, they deserve to understand public sentiment and how their input shapes outcomes.

Accessible, Inclusive, and Clear Communication

Public engagement is only effective when it is accessible to all. In a growing digital environment, many individuals may feel left behind as public involvement often depends on access to digital resources and materials.

It is important to consider the means of access for all members of a community and to provide a variety of resources and participation options to ensure that all who wish to participate have the tools and means to do so.

Carolyn Usher: President of Precision Communications Management Agency

Meet Our Leadership

PRESIDENT

Carolyn Usher

Carolyn Usher brings over 20 years of experience in public involvement, administration, and client relations across both public and private sectors to Precision CMA. Ms. Usher is uniquely skilled in developing public involvement programs for projects ranging from community parks to large infrastructure initiatives, from early concept through planning, environmental review, design, and construction. Experienced in local, regional, and state regulations, with a strong track record coordinating between clients and government agencies.

Raised in Southwest Florida, she has a deep-rooted connection to the communities she serves and a passion for helping them grow, stay informed, and be heard. Dedicated to amplifying voices that often go unheard, Ms. Usher bridges the gap between communities and governing agencies by creating clear, reliable lines of communication. She believes in the power of a single, trusted point of contact to ensure transparency, understanding, and progress.

Her strengths include her attention to detail, innovative communication strategies, and ability to connect with people through empathy and awareness. With extensive knowledge of federal, state, and local government processes, she skillfully manages contractual requirements, documentation, and project administration while supporting proposals and compliance efforts.

Through her work, Carolyn transforms community concerns into actionable solutions, ensuring timely and meaningful information reaches those who need it most. Carolyn Usher is a trusted advocate and emerging leader committed to strengthening communities through clear, impactful communication.

Precision Communications Management Agency | Business owner and PIO celebrating

Let's Connect

We create tailored communication strategies for each project, ensuring every outreach program is designed to meet the unique needs of the area.